Your Account Obligations
OPTICA offers world leading brands and supplies a comprehensive product range that includes sunglasses, Optical Frames, colored and prescribed contact lenses, all kinds of eyeglass accessories, bicycle helmets and personal care products. The product range is backed by a comprehensive after-sales service at Optica.net that values your trust in us
Optica.net values your trust in us. We want you to feel comfortable using our site and feel secure to share your information with us, thus we are extremely proud of our commitment to protect your privacy. Please continue reading the following policy to understand how your personal information will be treated as you make full use of our Site.
Third-Party Service Providers
We employ other companies and individuals to perform functions on our behalf. Examples include delivering packages, sending postal mail and analyzing data, providing marketing assistance, providing search results, processing credit card payments. They have access to personal information needed to perform their functions, but may not use it for other purposes.
Information may be collected from you
Optica.net collects the details provided by you on registration together with information we
learn about you from your use of our service and your visits to our Site. We also collect information about the transactions you make including details of payment cards used. We may collect additional information in connection with your participation in any promotions or competitions offered by us and information you provide when giving us feedback or completing profile forms. We also monitor customer traffic patterns and Site use, which enables us to improve the service we provide. We will collect only such information as is necessary and relevant to us to provide you with the services available on the Site.
We may collect the following personally identifiable information about you like:
- Name including first and last name
- Bahraini ID Card number (CPR) or GCC ID Card Number
- Mobile phone number and contact details
- Demographic profile (like your age, address)
You can terminate your account at any time. However, your information may remain stored in archive on our servers even after the deletion or the termination of your account.
Credit Card details
We do not keep any credit card details in our data base or server. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.
Our Use of Your Information
We use your personal & contact information to
- Get in touch with you whenever necessary
- Supply the orders/ services requested by you
- Preserve social history as governed by existing law or policy
- Contact you as a survey respondent
- Notify you if you win any contest
- Send you promotional materials from our contest sponsors or advertisers
Optica.net does not sell products for purchase by children. If you are under 18, you may browse the Optica.net website but you cannot purchase any product without the involvement of a parent or guardian.
Information that you can access
Optica.net gives you access to a range of information about your account and your interactions with Optica.net for the purpose of viewing, updating and editing that information.
Our Disclosure of Your Information
We will not use your personal information for any purpose other than to complete a transaction with you. We do not rent, sell or share your personal information and we will not disclose any of your personally identifiable information to third parties unless:
- We have your permission
- To provide products or services you've requested
- Special circumstances such as compliance with subpoenas, court orders, requests/order from legal authorities or law enforcement agencies requiring such disclosure
What choices are available to you regarding Collection, Use and Distribution of Your Information?
Supplying personally identifiable information is entirely voluntary. You are not required to register with us in order to browse our Site. However, we offer some services only to visitors who do register.
You may change your interests at any time and may opt-in or opt-out of any marketing / promotional / newsletters mailings. Optica.net reserves the right to send you certain service related communication, considered to be a part of your Optica.net account without offering you the facility to opt-out. You may update your information and change your account settings at any time.
Upon request, we will remove / block your personally identifiable information from our database, thereby canceling your registration. However, your information may remain stored in archive on our servers even after the deletion or the termination of your account.
If we plan to use your personally identifiable information for any commercial purposes, we will notify you at the time we collect that information and allow you to opt-out of having your information used for those purposes.
To protect against the loss, misuse and alteration of the information under our control, we have in place appropriate physical, electronic and managerial procedures. For example, our servers are accessible only to authorized personnel and that your information is shared with respective personnel on need to know basis to complete the transaction and to provide the services requested by you.
Although we will endeavor to safeguard the confidentiality of your personally identifiable information, transmissions made by means of the Internet cannot be made absolutely secure. By using this Site, you agree that we will have no liability for disclosure of your information due to errors in transmission or unauthorized acts of third parties.
Access or change your personally identifiable information
To protect your privacy and security, we will verify your identity before granting access or making changes to your personally-identifying information. If you have registered your profile on Optica, your Optica.net user name and Password are required in order to access your profile information We reserve the right to change or update our policies at any time. Such changes shall be effective immediately upon posting to this Site.
You are can offer your views, suggestions, if any, by submitting your feedback using the form in the Contact Ust section.
You can contact us by Phone: +973 17000250, E-mail: firstname.lastname@example.org , Mail: Optica (Customer Relationship), PO Box 927, Manama, Kingdom of Bahrain.
You will be able to unsubscribe anytime by clicking on the unsubscribe link at the bottom of all our email communications.
Shipping & Delivery
Orders are delivered to shipping companies within one working day of completing the order, knowing that the official working days are from Saturday to Thursday (Fridays and public holidays are vacation for all employees) After the orders are delivered to the shipping companies, the responsibility of delivering the orders to the customers is transferred to the shipping companies And given the conditions the country is facing due to the Corona virus, There may be a delay in the delivery of orders and this delay is beyond our control and all stores and shipping companies suffer from it, so we must note that we are not responsible for this delay and the consequences of it being an emergency and out of control.